CDIA White Paper Book Cover

Enhance patient safety, financial sustainability, and data integrity by improving documentation culture!

Establishing an effective clinical documentation improvement (CDI) program is challenging for many hospitals. At its core, CDI involves completely revamping deeply entrenched documentation processes and behaviours.

CDI is a journey, not a one-off event, and as such requires an ongoing commitment from key stakeholders.

This white paper focuses on the key considerations for planning a sustainable and effective CDI program, including:

  • What are the key fundamentals of a CDI program?
  • How do you get executive buy-in?
  • How do you engage with your clinicians?
  • Who makes the best Clinical Documentation Specialist (CDS)?


Written by Clinical Documentation Improvement Australia's National Director Mike Kertes, this white paper draws from CDIA's experience developing CDI programs in every state of Australia, New Zealand's largest hospital, and the most prestigious hospital in Saudi Arabia.

Download form 2